NKY Home Service

Terms & Conditions

By accessing or using this website or engaging NKY Home Service for services, you agree to these Terms & Conditions.

Last updated · January 2026
01

Use of website

This website is provided for informational purposes only. You agree not to:

  • Use the site for unlawful purposes
  • Attempt to gain unauthorized access
  • Interfere with the website's functionality
02

Service information & estimates

  • Any estimates provided are non-binding unless stated otherwise in a written agreement.
  • Final pricing may vary based on site conditions, scope changes, or customer requests.
  • Services are not scheduled until confirmed by NKY Home Service.
03

Payments

  • Payment terms will be outlined in your written estimate or contract.
  • Deposits may be required prior to scheduling.
  • Final payment is due upon completion unless otherwise agreed in writing.
04

Cancellations & rescheduling

  • Customers may cancel or reschedule by providing reasonable notice.
  • Late cancellations may result in forfeiture of deposits, as outlined in your estimate or contract.
05

Warranties & limitations

  • We stand behind our workmanship as outlined in your service agreement.
  • Normal wear, misuse, or conditions outside our control are not covered.
  • To the fullest extent permitted by law, NKY Home Service is not liable for indirect or consequential damages.
06

Intellectual property

All website content, including text, images, logos, and branding, is the property of NKY Home Service and may not be copied or used without written permission.

07

Third-party links

Our website may include links to third-party websites. We are not responsible for the content or privacy practices of those sites.

08

SMS messaging terms

SMS program description

By opting in, you agree to receive SMS text messages from NKY Home Service related to appointment reminders, service updates, estimates, follow-ups, and general business communications. Message frequency varies based on your interactions and service needs.

How to opt in

Consumers opt in to receive SMS messages by submitting a contact or inquiry form on our website at nkyhomeservice.com. The form includes a checkbox with the following disclosure:

"By checking this box, you consent to receive SMS text messages from NKY Home Service at the number provided. Message & data rates may apply. Reply STOP to unsubscribe."

Opt-in consent is collected directly from the consumer and is never shared with or obtained from third parties.

How to opt out

You may cancel SMS messages at any time. Reply STOP to any message to unsubscribe. You will receive a one-time confirmation that you have been removed. No further messages will be sent unless you choose to re-enroll. For help, reply HELP to any message.

Message & data rates

Message and data rates may apply depending on your mobile carrier and plan. NKY Home Service is not responsible for any charges incurred from your carrier related to receiving SMS messages.

Carrier liability disclaimer

NKY Home Service's SMS program is offered on an "as-is" basis. Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your network operator. Supported carriers include but are not limited to AT&T, T-Mobile, Verizon, Sprint, and other major US carriers.

Age restriction

By opting in to receive SMS communications from NKY Home Service, you confirm that you are 18 years of age or older. Our SMS program is not intended for individuals under the age of 18.

No sharing of SMS opt-in data

NKY Home Service does not sell, rent, lease, or share your phone number or SMS opt-in consent data with third parties or affiliates for their own marketing purposes. Your opt-in consent is used solely to send communications directly from NKY Home Service.

Support contact

For questions or assistance related to SMS messaging, contact us at:

09

Governing law

These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law principles.

10

Changes to terms

We reserve the right to modify these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.

11

Contact information