Privacy Policy

We may collect the following types of information:

Personal information you provide

When you:

• Fill out a contact form
• Request an estimate
• Call, text, or email us
• Schedule a service

You may provide:

• Name
• Phone number
• Email address
• Service address
• Project details

Automatically collected information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Pages visited
• Time and date of visit
• Referring website

This information is used for analytics and site improvement.

We use your information to:

• Respond to inquiries and provide estimates
• Schedule and perform services
• Communicate about your project
• Improve our website and customer experience
• Comply with legal obligations

We do not sell your personal information.

Our website may use cookies or similar technologies to:

• Improve website functionality
• Understand how visitors use our site
• Support marketing and analytics tools (such as Google Analytics or Meta advertising)

You can disable cookies through your browser settings.

How to opt in

Consumers opt in to receive SMS messages by submitting a contact or inquiry form on our website at nkyhomeservice.com. The form includes a checkbox with the following disclosure:

"By checking this box, you consent to receive SMS text messages from NKY Home Service at the number provided. Message frequency may vary. Message & data rates may apply. Reply STOP to unsubscribe."

Opt-in consent is collected directly from the consumer and is never shared with or obtained from third parties.

We may share your information only with:

• Service providers who help us operate our business (e.g., scheduling, analytics, CRM systems)
• Legal authorities if required by law

We do not share your information with third parties for their own marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

We implement reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of marketing communications

To make a request, contact us using the information below.

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

If you have questions about this Privacy Policy, contact us at: